Ability to grasp new concepts and ideas with new products.Solid tactical planner, communicator and leader and developing strategic business visioning skills.Ability to resolve conflicts resulting from differences of opinion, through discussion, negotiation or escalation, to the satisfaction of all parties.Continual process improvement of existing forecasting and reporting activities across Enterprise Technology and the broader Service Area Finance team.Liase with key stakeholders and deliver financial management insights.Identify ways to improve and simplify current process.Deliver a monthly rolling forecast and annual budget.Provide meaningful insight into the businesses performance.Provide support to the wider Technology and Service Area Finance team.Oversight of TM1 management reporting system.Co-ordination and consolidation of the Technology Annual Budget and Strategy process.Management and co-ordination of the monthly Technology forecast process including consolidation and reporting.Responsibilities for business performance manager To join our growing team, please review the list of responsibilities and qualifications. Our company is growing rapidly and is looking to fill the role of business performance manager. Responsible for meeting strategic objectives of the project including overall financial goals within scope, cost, and schedule.Effectively negotiates tradeoffs between scope, schedule and budget.1+ years of strong data modeling experience.Bachelor in Human Resources, Accounting, Finance, Economics, Business, I/O Psychology or related field.Strong communications, project management, organizational, lateral thinking, strategic planning, analytical, mathematical, decision-making, interpersonal and leadership skills.7-10 years of experience in the areas of Sales Analysis, Forecasting, Demand Planning in the consumer goods industry preferably within a business operating unit.Qualifications for business performance manager Manage contracts with third party vendors integrating performance into the Client Services capacity plan and ensuring adherence to contracts.Incorporate output of analysis in the Client Service capacity plan and financial projections.Recommend and implement action plans based on these indicators/models to mitigate risk and optimize Client Services performance.Develop and enhance order routing analytics to reduce agent-to-agent transfers, improve first call resolution, and increase customer satisfaction.Manage a team of specialists who track and interpret business results and indicators designing analytical models driving business strategy and productivity.Coach and lead 5 direct reports and 20 total reports spread across multiple business segments (Collections, Retention, Sales), across multiple sites.Report and provide insight on outbound performance with daily, weekly and monthly cadence.Drive consistency throughout all the outbound portfolios by leveraging best practices from each respective area understanding industry best practice.Collaborate with stakeholders to implement outbound strategies that will yield positive business performance improvements.Understand outbound strategy for each key portfolio (Collections, Retention, Sales) from a business performance point of view and provide dialer expertise to drive improved performance.

Pmp management llc